Developing and Maintaining a Customer Base Cheryl Boldt Does your census data reveal an inability to keep the back door closed in your facility? Your residents are your source of revenue. Does your facility have systems and approaches in place to keep the customers you have while continually building a new customer base to stay in business? Let’s review key systems and approaches that will support stability in census. COURSE OUTLINE:
This presentation includes lecture, humor, group discussion, and individual action planning. |
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