How to Prepare for a New Role
Jan 01, 2007
Solutions

IN THIS ISSUE:

How to Prepare for a New Role

You've just landed a big promotion or perhaps the job you've been dreaming about. Congratulations!! You're probably feeling pretty good about right now; as you should be. Although you should certainly celebrate your accomplishment, you should also take some time to prepare for your new role.  Why? According to statistics from the Employment Policy Foundation, about 25 percent of new hires won't last through the first year. Furthermore, Leadership IQ, a training firm that studied 20,000 new hires, found that 46 percent did not survive the 18-month mark. And if you're a manager and think you're immune, think again. According to HR consulting firm, Development Dimensions International, 53 percent of managers and executives hired from the outside are gone inside one year's time.

So how exactly should you prepare? Many workplace experts suggest that you should meet with your boss and review the goals of your new role in great detail. After all, if you don't know what is expected of you, you'll most likely waste a lot of your time, and make yourself appear incompetent. Ask your boss to set six-month and one year markers. This will allow you to talk about your progress and discuss any problems you may have encountered along the way.

You can also prepare by asking any questions that are on your mind. Ask how the person who had the job before you did things. This doesn't necessarily mean that you have to do things exactly as they did. This information simply gives you some perspective. Furthermore, when you ask how that person did things, listen to the tone and body language of the person who is doing the explaining--if they sound annoyed, they may dislike how that person did their job. These kinds of clues will help you gauge how your co-workers like to work, and help you decide how you want to proceed with your own tasks.  

Lastly, if your promotion or new role entails working with several new people, make it your mission to quickly learn all of their names. When you first meet someone, repeat their name ten times silently in your head. The next time you see them, go out of your way to greet them (i.e., "Good morning, John. How are you?"). Getting acquainted with your new co-workers will help you quickly assimilate into your new role. And, if you know their names, you'll know who to ask if you need some help!

"The concept is interesting and well-formed, but in order to earn better than a ‘C,' the idea must be feasible." 

--A Yale University management professor in response to Fred Smith's paper proposing reliable overnight delivery service. (Smith went on to found FedEx Corp.)