Employees Matter: Lifting programs that keep employees safe News You Can Use: How to boost your self-confidence Communication Corner: Personal space Just for Fun: A Family Stress Test
Apr 01, 2007
Solutions

IN THIS ISSUE:

Employees Matter: Lifting programs that keep employees safe

News You Can Use: How to boost your self-confidence

Communication Corner: Personal space

Just for Fun: A family stress test

Safe Lifting Programs:

What You Need to Know

According to the U.S. Bureau of Labor Statistics, employment for nursing aides, orderlies, and attendants is projected to increase by 25% by 2012—adding an estimated 343,000 jobs. Due to this ongoing demand for skilled care services, musculoskeletal injuries to the back, shoulder, and upper extremities of healthcare professionals and care givers is expected to increase.

Indeed, heavy lifting and repositioning of patients and/or residents is a major issue for healthcare organizations. Factors that contribute to the difficulty of lifting and moving a patient include the size and weight of the patient, combativeness, and propensity to fall or lose balance.

Keeping Healthcare Professionals Safe

Many healthcare organizations try to prevent back and musculoskeletal injuries by showing employees proper lifting techniques. However, numerous studies have shown that training caregivers how to use proper body mechanics to lift residents is not an effective prevention measure because lifting the weight of adult patients is intrinsically unsafe. Moreover, the effectiveness of back belts to lessen the risk of back injury among uninjured workers remains unproven and may give workers a false sense of security. Therefore, the use of lifting equipment is a critical element to keeping staff and patients safe and healthy.

A lifting program that includes mechanical lifting equipment, worker training on the use of the lifts, and a written lifting policy is a three-prong approach that can reap several benefits. Such a program can reduce the number and severity of staff injuries, reduce workers’ compensation costs, and improve patient and resident safety. Moreover, employees will benefit from improved job satisfaction, more energy at the end of the work shift, and less pain and muscle fatigue on a daily basis

Of course, this type of program sounds wonderful in theory, but actually implementing it, and getting staff to regularly use the equipment might be a challenge. If your staff is reluctant to use equipment, try the following tips—they’ll help motivate your staff to use lifting equipment now as well as in the long term.

  • Provide sufficient training on lift usage so that staff can learn how to properly operate the equipment. Training should be provided to all new hires and a plan should be in place to assess competency in use of the equipment.
  • Post a graph to show employees the decrease in injuries after the lifts are being used routinely.
  • Do not permit manual lifting except in life-threatening circumstances.
  • Ask your staff to provide their opinion and input on the equipment being considered for purchase.
  • Ensure that all shifts are covered by an adequate number of employees who have been trained to use the lifts to help decrease these injuries.
  • Follow-up to check if lifting equipment is being used properly.
  • Provide back-up battery packs on remote chargers as needed so that lifts can be used 24 hours per day while batteries are being recharged.
  • Store equipment in a convenient location.

The Importance of Putting It on Paper

A written policy is also critical when it comes to enforcing your lifting program. A written policy establishes the following:

  • Manual lifting is unsafe for patients and staff and is not permitted
  • Minimum standards for the lifting program
  • The amount of lifting equipment required
  • Requirements to select appropriate lifting methods
  • Training requirements for staff
  • Responsibilities for all staff

Explain to all applicable patients that your organization has a policy requiring the use of a mechanical lift. It should be explained that the lift is for the safety of the patient and the staff member. If a patient or resident refuses to be lifted with a mechanical lift, caregivers or therapy staff should spend extra time with the patient to secure their trust and to help them understand that the lifts increase both resident and staff safety. Remember, if you make an exception for one patient or resident (life-threatening situations excluded) then the rest will expect the same treatment. Be consistent, and everyone will stay safe.

“With regard to excellence, it is not enough to know, but we must try to have and use it.”

—Aristotle

Boost Your Confidence:

A Fast & Simple Plan

A quick confidence boost may be a lot simpler than you think. Below are some no-fail fixes for when your self-esteem feels shaky.

Build a trophy case. Fill a box or scrapbook with evidence of your accomplishments— touching cards from friends, a great performance review from your boss, a drawing from your toddler, a photo from the finish line of that 10 K race you powered through. These odds and ends will help remind you that you're loved and respected — and will give you a boost when you're feeling down.

Fake it, until it becomes real. To find the real meaning of confidence, and to get closer to achieving it, you first have to like and accept yourself as you are today. If you act as if you like yourself — by looking people in the eye, standing tall and proud, and presenting yourself as a winner — eventually you'll believe it (and so will everyone else). The trick is to mentally rehearse being confident until it becomes an actuality.

Set challenging, but attainable goals. Your confidence will undoubtedly grow when you reach outside of your comfort zone to attain a goal. You most likely won’t think twice about doing certain things that you may have been hesitant to do before. Create a daily to-do list and a list stating a few longer-term goals. Make sure your lists include some tasks that are doable (i.e., exercising for 30 minutes) and others that require a bit of risk-taking (i.e., asking your boss for new responsibilities—or better yet, a raise).

Surround yourself with good people. Positive, nurturing people make you feel good about yourself, and will support your goals and dreams. On the contrary, toxic people will only bring you down with their negativity and critical judgment. If you have toxic friends, tell them that an attitude change is a must if they want to remain a part of your life.

Remember that you are always in control. There are some things you can't change in life, but you are always responsible for how you respond. And once you begin to appreciate how big of an impact you can have on what happens in life, you'll feel more powerful.

Give yourself a makeover. There is a very strong link between feeling confident and looking good, but nobody is quite sure which comes first. You can transform your image and build your confidence by consciously planning how you would like to appear to others and how you would like them to respond to you. Ask a friend what impression you make with your clothes, demeanor, and body language and then work to alter those outward signals until you become what you would ideally like to be.

Confidence is a vital ingredient of career success, and it invariably enhances all aspects of our lives. When you are confident, you see difficult tasks as challenges and persevere when things go wrong. By following the tips above, you will be well on your way to achieving this self-assured, confident self.

“Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy.”

—Norman Vincent Peale


Respecting Others’ Personal Space

Guidelines You Need to Follow

Have you ever been in a situation when someone invaded your personal space? Perhaps someone has stood too close to you as you converse, or maybe you’ve been the recipient of an unwanted hug. These situations most likely cause anxiety or just make you feel plain uncomfortable. Furthermore, you probably find it extremely difficult to concentrate and contribute to the conversation. However, in most cases the personal space offender has no idea that he/she has made you feel this way. This is because everyone has different boundaries for personal space. Some prefer conversations from afar while some like to express themselves more physically and at a closer range.

Proxemics: A guide to personal space

American anthropologist Edward T. Hall developed a field known as “Proxemics,” which is the study of a person’s behavioral use of space. He has assigned and titled areas of personal space into four distinct zones:

  1. The Intimate Zone
    This zone would be considered for whispering and embracing and would encompass 18 inches around your body.
  2. The Personal Zone
    This zone would be used for conversing with close friends and would encompass a zone between 18 inches to 4 feet.
  3. The Social Zone
    This zone would encompass space of 4 to 10 feet around your body. It would be used for conversing with acquaintances.
  4. The Public Zone
    The public zone is used for interacting with strangers. This zone encompasses between 10 to 25 feet.

Knowing these basics of personal space can help you deal with co-workers, your social life, and family. If an acquaintance has moved into the intimate zone, it is completely acceptable to take a step or two back; the other person will most likely get the point. If he or she doesn’t, it’s time to say something like, “I can hear you just fine from here, there’s no need to get closer.”

Furthermore, by using this guide, you may be quicker to realize that a co-worker is feeling uncomfortable with you. You can then adjust your proximity to help make your conversations more effective. The ability to know when to “stay away” or “come closer” ultimately helps us adjust to new situations and become better communicators.



A Family Stress Test:

Many of us definitely feel the stress of a busy social and family life. As with many situations, laughter is a good remedy to relieve this stress. The stress test below should give you a good giggle!

Give a score to your answer to the following statements:
0 ... if the statement is never true
1 ... if it is rarely true
2 ... if it is sometimes true
3 ... if it is always true

  1. ___ Conversations often begin with "Put the gun down, and then we can talk."
  2. ___ The school principal has your number on speed-dial.
  3. ___ Your cat is on Valium.
  4. ___ People have trouble understanding your kids because they learned to speak through clenched teeth.
  5. ___ You are trying to get your four-year-old to switch to decaf.
  6. ___ The number of jobs held down by family members exceeds the number of people in the family.
  7. ___ No one has time to wait for microwave TV dinners.
  8. ___ "Family meetings" are often mediated by law enforcement officials.
  9. ___ You have to check your kid's day-timer to see if he can take out the trash.
  10. ___ Maxwell House gives you industrial rates.

Scoring:

30: A perfect score. Your life is perfectly chaotic. Keep it up!

20-29: You are doing reasonably well, but still have too little going on in your life. Crank it up.

10-19: You have mastered some of the aspects of the stress-filled life, but still have a long way to go.

0-9: Enjoying all that extra time? What do you do anyway?!!