Employee Terminations:
Learn how to do them correctly
Donald Trump makes it look easy, but for the rest of us, terminating an
employee is not so simple. In fact, most—if not all—managers will say
that dismissing an employee is their least favorite responsibility.
Unfortunately, this task is often inevitable.
Simply put, if you have to let someone go, it will be a lot easier if
you do it with the proper procedures in place. Whether the reason is
sub-par performance, restructuring, or downsizing, there are ways to
make the situation as clean and professional as possible. Keep the
following strategies in mind:
Keep a paper trail. Document problems as they occur. When issues
arise, give the employee a reasonable opportunity to improve and let
them know that their employment is in jeopardy if they are unable to
improve. You can start with an e-mail or a memo that documents the gap
between what you expect and the employee’s actual performance. If the
problem is not resolved after that, you can then draft a formal letter
that specifies a probationary period with a timeline for improvement.
Do your homework. Read your company's policies and procedures
manual, and adhere to guidelines your healthcare organization already
has established regarding dismissals. In addition, be sure to check any
contracts—written or oral—that your company reached with the employee.
Adhere to contractual provisions regarding termination.
Put it in writing. Prepare a written statement explaining the reasons for and conditions of the termination.
Meet face to face. Call a meeting. Make sure that it’s conducted
in private. Remember, only necessary personnel should attend—this
usually means the person doing the firing, the employee, and a witness.
And, you should never call a termination meeting under questionable,
bogus, or false pretenses. During the meeting, explain the reasoning
behind the decision. Give the employee a chance to offer feedback about
the company.
Don’t forget the details. Collect keys, ID cards, and any other
company property in the employee's possession. Also, give the employee
his/her final paycheck and provide the details of the severance package
(if there is one).
Healthcare managers have more than enough to keep them busy.
However, with wrongful-termination lawsuits becoming more and more
commonplace, it’s worth the extra time and effort to protect yourself
and your company.
“A cynic is a man who, when he smells flowers, looks around for a coffin.” —H.L. Mencken
Four Ways Workplace Flexibility Helps Healthcare Organizations
Managers who offer employees flexibility may be viewed as “softies”
however, a recent study presents some hard evidence that this style is
beneficial to the entire organization. The study, “Business Impacts of
Flexibility,” was released by the Washington-based nonprofit, Corporate
Voices for Working Families. In the study, 28 large American businesses
reported that flexibility is not just an accommodation, but also an
important management tool that helps companies improve the bottom line.
According to the study, a flexible workplace can help organizations:
- Retain Talent. Research shows that flexibility can help
companies hold on to key talent. Flexibility saves millions of dollars
for companies each year in preventing turnover.
- Improve Morale. Research shows that even small measures of
flexibility in how and when work gets done creates greater job
satisfaction, higher commitment, and engagement—and lower levels of
stress. These outcomes often translate into quality, innovation, and
customer-retention.
- Increase financial performance. Flexibility has been shown to increase financial performance and productivity.
- Lower rates of burnout. Employees who have access to flexibility tend to avoid burnout as opposed to those who do not have access to flexibility.
Bottom line: flexibility is a powerful management tool that not only
keeps employees happy, but also helps companies reach their goals.
“You take people as far as they will go, not as far as you would like them to go.” —Jeanette Rankin
Set Your Preconceptions Aside And… Meditate
Healthcare professionals have hectic lives. Indeed, juggling everyday
work responsibilities with your personal life takes its toll. So, when
you’re feeling frantic, it may be a good idea to participate in some
form of meditation.
When you hear the word, “meditation” you may immediately picture an old
man sitting underneath a tree coming up with all of life’s answers.
However, despite what you may think, meditation is not complicated. It
can actually be very practical as well as easy to learn.
Meditation often is no more than seeking out peacefulness and calmness
during the stress and struggle of everyday life. And best of all,
simple practices can work well.
Keep the following meditation tips in mind:
Start small. Don't force yourself to sit completely still for
extended periods of time. Rather, start out with five-minute
increments, and then slowly increase the time as you grow more
comfortable with it.
Find a special place. Finding a quiet, peaceful place to
meditate may prove to be your biggest challenge. Just do the best you
can, even if this means using the garage, basement, bathroom, backyard
shed, etc. The point is to choose a low-traffic area, where outside
noises will be somewhat muffled.
Once you have your spot chosen, you are ready to begin. You
can sit on pillows on the floor, or use a straight-backed chair, or
even a cushy sofa. The most important thing is to be comfortable. You
may want to bring in some calming items such as soft music, candles,
and/or incense—whatever will help create a soothing atmosphere for you.
Dive right in. Begin by closing your eyes, and taking a few
slow, deep breaths. Breathe in through your nose, feeling your abdomen
expand, then your chest. When your lungs are full, pause for two
seconds, and then begin to slowly exhale through your mouth until your
lungs feel deflated. Repeat this process several times. As you breathe,
relax all of your muscles and imagine tension leaving your body.
Not so tough or weird is it?! Indeed, meditation can prove extremely
simple. Moreover, with some practice and persistence, you may find that
you gain insight into matters that seemed to evade your understanding
previously.
“The world is full of willing people. Some willing to work, the rest willing to let them.” —Robert Frost
A Doctor, a Nurse and a Shredder A nurse was leaving the
hospital one evening when she found a doctor standing in front of a
shredder with a piece of paper in his hand.
"Listen," said the doctor, "this is important and my assistant has left. Can you make this thing work?"
"Certainly," said the nurse, flattered that the doctor had asked her
for help. She turned the machine on, inserted the paper, and pressed
the start button.
"Excellent! Excellent!" said the doctor as his paper disappeared inside the machine. "I need two copies of that."
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