Leading the Journey
Cheryl Boldt, RN
Do recurring issues in the form of sticky notes, passive/aggressive e-mails, and short novels on organizational dysfunction greet you at the door when you come to work each day? Have you ever made any of the following statements:
If you are employed in a role which provides “Service to Seniors” you are automatically in a leadership position. As we plan our journey together we need to include an awareness of how our behavior can act as a role model in our work place and community. Regardless of your “position” you have influence over many people, decisions, and systems. A “franchise” approach to how we interact and treat others will elevate respect and trust from our customers, potential customers, co-workers, and even our family and friends.
You can become a role model and master at “Leading the Journey” each day and teach others to do the same. Senior Service Professionals in all roles and in all settings are capable of embracing change and leaving work with a sense of accomplishment! Leadership should be a part of our hiring, orientation, and ongoing performance evaluations for all roles. And yes, your organization can make “Empowerment” “Involvement” and “Accountability” a daily habit as you develop the leadership potential that surrounds you!
At the completion of this program, the participants will be able to:
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